ASSISTANCE
HOW TO CONTACT CUSTOMER SERVICE, ANSWERS TO FREQUENTLY ASKED QUESTIONS AND LOGIN PROBLEMS.
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EFFECTIVE APPROACHES: TO CONTACT CUSTOMER SERVICE
WE ARE HAPPY TO ANSWER YOUR REQUESTS AS QUICKLY AND EFFICIENTLY AS POSSIBLE! OUR CUSTOMER SERVICE TEAM IS AVAILABLE MONDAY THROUGH FRIDAY, FROM 10AM TO 7PM. TO CHAT LIVE, SIMPLY VISIT OUR WEBSITE AND CLICK THE ICON IN THE BOTTOM RIGHT CORNER.
IF YOU PREFER TO SEND YOUR REQUEST BY EMAIL, PLEASE CONTACT CONTACT@GALERIEPARADIS.FR. TO ENSURE WE CAN ASSIST YOU EFFECTIVELY, PLEASE INCLUDE ALL RELEVANT INFORMATION IN YOUR REQUEST, SUCH AS YOUR ORDER NUMBER, QUOTE REFERENCE AND DETAILS OF THE ITEM IN QUESTION.
RESOLVE CONNECTION PROBLEMS
FORGOTTEN PASSWORD
PASSWORD RESET: TO RESET YOUR PASSWORD, CLICK ON THE "FORGOTTEN PASSWORD" LINK: HTTPS://GALERIEPARADIS.FR/ACCOUNT/LOGIN
VERIFICATION: YOU WILL RECEIVE AN EMAIL TO RESET YOUR PASSWORD.
NEW PASSWORD: FOLLOW THE INSTRUCTIONS TO CREATE A NEW PASSWORD. MAKE SURE TO CHOOSE A STRONG AND UNIQUE PASSWORD FOR BETTER SECURITY.
INCORRECT USERNAME OR EMAIL
CHECK FOR TYPOGRAPHIES: MAKE SURE THERE ARE NO SPELLING MISTAKES AND PAY ATTENTION TO CASE.
MULTIPLE ACCOUNTS: IF YOU HAVE MULTIPLE ACCOUNTS, MAKE SURE YOU ARE USE THE CORRECT LOGIN INFORMATION FOR THE ACCOUNT YOU ARE TRYING TO ACCESS.
BROWSER OR DEVICE PROBLEMS
CLEAR CACHE AND COOKIES: BROWSERS STORE DATA THAT CAN SOMETIMES INTERFERE WITH THE LOGIN PROCESS. CLEARING YOUR CACHE AND COOKIES MAY HELP SOLVE THIS ISSUE.
UPDATE BROWSER: MAKE SURE YOUR BROWSER IS UP TO DATE, AS OLDER VERSIONS MAY HAVE COMPATIBILITY ISSUES.
TRY A DIFFERENT BROWSER OR DEVICE: SWITCHING TO A DIFFERENT BROWSER OR DEVICE CAN HELP DETERMINE IF THE ISSUE IS SPECIFIC TO YOUR CURRENT SETUP.
HOW CAN I CONTACT GALERIE PARADIS CUSTOMER SERVICE?
YOU CAN REACH GALERIE PARADIS USING THEIR HELP CENTER OR BY EMAIL AT CONTACT@GALERIEPARADIS.FR. FEEL FREE TO SEND US A MESSAGE ON INSTAGRAM; WE ARE PROMISED TO RESPOND QUICKLY TO YOUR REQUESTS.
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